Shipping and Returns
Standard U.S. flat rate shipping of $5.00. Free USPS First Class shipping is available with orders of $50.00 or more. Free shipping is only available for Domestic U.S. orders.
Jelt orders are processed and shipped from Missoula, Montana within 2-3 business days. Once your order ships, you will receive an email confirmation with tracking information. For domestic orders, Jelt offers USPS Priority (2-3) days or standard USPS First Class shipping (3-7 days).
International shipping rates starting at $12.00. Jelt ships to most countries; however, various international shipping charges, customs, duties, export/import laws and regulations may apply to country and location. International orders are shipped by USPS Global carrier and delivery times cannot be guaranteed. Jelt’s free return and exchange policies do not apply to international orders.
RETURNS AND EXCHANGES
Jelt stands behind its products 100%. We offer a free 30-day return from the date of purchase on all products ordered through jeltbelt.com. Returns will be refunded for the purchase price, minus shipping and handling fees.
Returns and exchanges are FREE (U.S. orders only). Please follow the instructions below:
- Email email@example.com with the reason for the return or exchange. Include your name, address, phone number and order number. If it's an exchange, include the preferred size or color.
- Jelt will email you a prepaid label and return packing slip by the next business day.
- Print the label and return packing slip and mail it with belt.
- Return processing typically takes 3-5 days after items are received.
- Once returns are received and processed, the purchase price of the item will be credited to the original form of payment, within 2-3 business days.
- A confirmation will be emailed, once the return has been processed, or the exchanged item has been shipped.
For questions, please contact firstname.lastname@example.org or contact us at 406.219.0654.