Shipping, Returns and Exchanges


U.S. Shipping Rates: $5 USPS First Class shipping; $8 USPS Priority 2-3 day shipping

Jelt orders are processed and shipped 1-2 business days from Missoula, Montana. Once order is shipped, a confirmation with tracking information will be sent to the email address provided at checkout.


International shipping rates start at $12.00. Jelt ships to most countries; however, various international shipping charges, customs, duties, export/import laws and regulations may apply to country and location. International orders are shipped by USPS Global carrier or Fedex International. Due to potential issues with customs, delivery times cannot be guaranteed. Jelt’s free return and exchange policies do not apply to international orders.


Jelt stands behind its products 100%. We offer a free 30-day returns from the date of purchase on all products ordered through Returns will be refunded for the purchase price. Original shipping and handling fees and $5 return shipping label will not be reimbursed.

Exchanges are FREE and $5 return shipping label charge (U.S. orders only). Please follow the instructions below:

  1. Email us with the reason for the return or exchange. Include your name, address, phone number and order number. If it's an exchange, include the preferred size or color.
  2. Jelt will email you a prepaid mailing label by the next business day.
  3. Print the label mail it with returned item.
  4. Return processing typically takes 3­-5 days after items are received.
  5. Once returns are received and processed, a credit to the account of the original form of payment will appear within 2-3 business days.
  6. A confirmation will be emailed, once the return has been processed, or the exchanged item has been shipped.

For questions, please email us or contact us at 406.577.2895.